Guest AssistantA late replyis a guest you lose.
A guest who writes at 23:47 won't wait until morning; they write to the place across the street. Guest Assistant replies to that message instantly.
Do you have a room for two this Saturday?02:14
Yes, we have a room available. To confirm your booking, I'm passing you to our team.02:14
What time is breakfast?07:05
Breakfast is served 08:30–10:30.07:05
We're coming by car, is there parking?23:40
Yes, there's parking next to the entrance.23:40
How much is a room for two guests?11:40
What are your check-in and check-out dates?11:40
Gibt es einen Parkplatz?19:30
Ja, direkt neben dem Eingang.19:30
Same message
Same message, two endings.
Morning reply
- Guest, 23:47: Hi, do you have a room for tonight?
- 9 h 27 min later
- Property, 09:14: Yes, welcome!
- Guest, 09:14: Thanks, we stayed at the place across the street.
With Guest Assistant
- Guest, 23:47: Hi, do you have a room for tonight?
- Assistant, 23:47: Good evening! Yes, we have a room available tonight. To confirm your booking, I'm passing you straight to our team.
- Guest, 23:48: Thanks, we'll be there in half an hour.
What changes
24/7 instant replies.
At night too. No guest slips away.
Guests get replies in the language they write in.
For exampleTürkçeEnglishDeutschРусский
Message us on WhatsAppAt a real guesthouse, since 25 July
Measured totals as of 29 September 2026. The chats on this page show how the assistant replies; they are not taken from these records.
How it works
Tell it once. The assistant handles the rest.
- 01
Describe your property once
Room details, services, house rules and the rates you want shared are added once. For availability, we connect the iCal feeds you provide from Reseliva, Booking.com or Airbnb.
- 02
We handle the setup
We connect WhatsApp and your calendar, then test the replies with your own information. With the initial setup your number stays on your phone; we never ask for account passwords by message.
- 03
The assistant answers all day
Whenever a guest writes, the assistant replies in the guest’s language using your information. It reads calendar availability. It does not invent a rate; if one is missing, it takes a name and number and passes the enquiry to you.
- 04
You handle only what needs you
You reply to handed-over requests yourself. A report arrives every morning at 08:00 Turkey time: who asked what, and what is left for you.
Your 3-day free trial starts once your information is added and the checks are done. Paid service starts only with your approval.
Message us on WhatsAppExample questions and answers
Guest · 22:10
What are check-in and check-out times?
Assistant
Check-in from 14:00, check-out by 12:00.
Guest · 09:30
Can we bring our dog?
Assistant
Small pets are welcome; just let us know before you arrive.
Guest · 14:05
Are towels and bed linen provided?
Assistant
Yes, towels and linen are ready in the room.
Guest · 16:45
How do we pay?
Assistant
You can pay by cash or card at check-in.
Guest · 21:08
Do you have a room for two, 12–14 Dec?
Assistant
Yes, we have a room available. To confirm your booking, I'm passing you to our team.
→ Handed over to you
Guest · 07:05
What time is breakfast?
Assistant
Breakfast is served 08:30–10:30.
Guest · 15:20
How much for two nights over New Year's?
Assistant
I don't have that rate. I'll pass this to the owner.
→ Handed over to you
Scope
What the assistant handles. What stays with you.
| Topic | Assistant | Stays with you |
|---|---|---|
| Availability | Reads connected iCal calendars and passes booking requests to you. | Confirming the booking. |
| Rates | Shares the rates you supply. Never invents a missing one; hands the enquiry to you. | Exceptions and missing quotes. |
| Languages | Replies in whatever language the guest writes in, for example Turkish, English, German, Russian. | Checking important wording during the trial; equal accuracy across languages is not guaranteed. |
| Payments | Explains the payment policy you provide. | Taking payments and checking receipts. |
| Message formats | Replies to one-to-one text messages. | Photos, voice messages and group chats. |
Pricing
Compare one lost booking with the monthly fee.
Not satisfied in your first month? We refund the monthly fee; setup excluded.
Message us on WhatsAppIncluded
- Property information setup
- WhatsApp and iCal calendar connection
- Replies to guest questions
- Handover to you when needed
- Morning report at 08:00 Turkey time
- Technical support
- No message quota
- Same price in winter and summer
- Cancel in writing before renewal
FAQ
Common questions
Can I keep using my WhatsApp number on my phone?
Yes, with the initial linked-device setup. Before any move to the official Cloud API, we check whether your account and number support continued phone use.
Will I never have to look at WhatsApp?
No. The assistant handles incoming questions; you look at what it hands over and at the morning report. Booking confirmation, rate exceptions and payments stay with you.
Does it make bookings or take payments?
No. It reads availability, answers questions and passes booking requests to your team. It does not create reservations, update booking calendars or take payments; your team confirms bookings.
Can it reply in English, German and Russian? What about voice messages?
Yes. It replies to text messages in whatever language the guest writes in, for example Turkish, English, German, Russian. We check the languages your business needs during the trial; equal accuracy across languages is not guaranteed. It does not interpret voice messages or photographs and does not post in groups.
When does the free trial begin?
Your three days begin once your property information is loaded and the connection and replies have been checked. Preparation time does not count towards the trial. Paid service requires your approval.
What if I am unhappy or want to cancel?
Send your request in writing by WhatsApp or email during your first 30 days of paid service. That month’s fee of 1,500 TL is refunded within 7 business days of receiving your request, and the service ends. Completed and accepted setup is outside this satisfaction refund. Your statutory rights are unaffected. For later periods, request cancellation in writing before renewal; service ends at the close of the paid period and does not renew.
Are there message limits or round-the-clock human support?
There is no message quota; usage is unlimited. Technical support is included; round-the-clock human support and a guaranteed resolution time are not included.
Who is responsible for guest data?
For guest conversations handled on your instructions, your business is the data controller and Yusuf Efe Ekinci acts as the processor. The service uses Meta/WhatsApp for messaging, Google Gemini for generating replies and Hetzner for hosting. Fault and handover notifications are sent to the service provider through Telegram, using servers outside the EU. Notifications may contain personal data; their content is being minimised. Your guest privacy notice and processing agreement must reflect the actual providers, retention arrangements and international transfers. Trial enquiries are covered separately by the privacy notice (in Turkish).
Getting started
What we need from you
- The WhatsApp number to use and permission to connect it
- Room types and guest capacities
- iCal links from Booking, Airbnb or Reseliva
- Rates you want shared and your pricing rules
- Check-in and check-out times, breakfast, location and parking
- Child, pet and cancellation policies
We never ask for account passwords by message. Preparation time does not count towards the 3-day trial.
Trial
Try it free for 3 days.
We handle the setup. Paid service starts only with your approval.
Contact