A late replyis a guest you lose.

Yes, with the initial linked-device setup. Before any move to the official Cloud API, we check whether your account and number support continued phone use.

No. The assistant handles incoming questions; you look at what it hands over and at the morning report. Booking confirmation, rate exceptions and payments stay with you.

No. It reads availability, answers questions and passes booking requests to your team. It does not create reservations, update booking calendars or take payments; your team confirms bookings.

We guarantee the language: the reply goes out in the language the guest writes in. Turkish, English, German, Russian replies have been tested on the live system. Voice messages and photographs are not interpreted, and it does not post in groups.

Your three days begin once your property information is loaded and the connection and replies have been checked. Preparation time does not count towards the trial. Paid service requires your approval.

Send your request in writing by WhatsApp or email during your first 30 days of paid service. That month’s fee of 1,500 TL is refunded within 7 business days of receiving your request, and the service ends. Completed and accepted setup is outside this satisfaction refund. Your statutory rights are unaffected. For later periods, request cancellation in writing before renewal; service ends at the close of the paid period and does not renew.

There is no message quota; usage is unlimited. Technical support is included; round-the-clock human support and a guaranteed resolution time are not included.

For guest conversations handled on your instructions, your business is the data controller and Yusuf Efe Ekinci acts as the processor. The service uses Meta/WhatsApp for messaging, Google Gemini for generating replies and Hetzner for hosting. Fault and handover notifications are sent to the service provider through Telegram, using servers outside the EU. Notifications may contain personal data; their content is being minimised. Your guest privacy notice and processing agreement must reflect the actual providers, retention arrangements and international transfers. Trial enquiries are covered separately by the privacy notice (in Turkish).